Delivery Information

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**Flat rate $11 delivery to Adelaide Metro, Outer Adelaide and Adelaide Hills Areas**

 **Flat rate $25 express delivery to most Adelaide Metro Areas**

Orders placed on-line, via email or phone between 9am and 7.00pm (Adelaide time) will be assembled that day and dispatched the next business day or future delivery date of your choice (Monday to Friday).

Orders placed online or via email after 7.00pm (Adelaide time) will be assembled the next business day and dispatched on the following business day. I.e. An order placed on Monday at 10.30pm would be assembled on Tuesday, dispatched on Wednesday morning and received on Wednesday afternoon (suburb dependent).

DELIVERY OPTIONS

All order placed are dispatched next business day (Mon – Fri) – The courier does not work on Saturday, Sunday OR public holidays.
(Please note this is not a same day service – your gift is assembled upon your order and requires time to achieve a beautiful result, available delivery dates can be viewed at checkout).

  • Free Delivery to the Mount Barker and Districts Soldiers Memorial Hospital, Mt Barker, SA.

 

  • $11 flat rate economy courier Anywhere in Adelaide metro and outer Adelaide area.
    This courier is generally received at it’s destination on the same day as dispatch but is NOT Guaranteed.
    (Outer areas also include but not limited to: Victor Harbor, Goolwa, Tanunda, Gawler, Murray Bridge, Little Hampton, Hahndorf, Nairne, Aldgate, Stirling, Bridgewater, Verdun,  Seaford Rise, Noarlunga the list is almost endless (click here to see if your town is included – Delivery Suburbs). 

 

  • $25 flat rate express courier Guaranteed delivery on same day as dispatch in most Adelaide metro areas. You can use the shipping calculator in the cart and checkout to see if your suburb has express shipping available. (Re-delivery Fees Apply with this method if no one is home, you can give permission to leave the gift)

 

  • $5 to any Mount Barker/Littlehampton (SA) address (Monday to Friday only) 

 

  • Australia Post services are also available. Shipping cost are calculated at checkout .

 

  • Pick Up is from Mount Barker (SA). Full address will be given upon payment of order.

 

To view the Adelaide metro suburbs we deliver to please follow this link. Adelaide Destinations

(Don’t forget to read the important information at the bottom of this page)

Other Delivery Options:

Interstate delivery is available on-line. Cost will be calculated at checkout for more info and approximate pricing please visit this link “Interstate Pricing” 

  • Country SA. (Higher fees apply, please call for a quote).
  • Interstate (Higher fees apply, please visit here “Interstate Pricing” – Shipping calculator available in the Shopping Cart once you add your item to cart – no need to go all the way to the checkout to find your delivery cost.

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DELIVERY TO MATERNITY HOSPITALS (Monday-Friday only)

The following hospitals are included in the $11 flat rate next business day dispatch. HOWEVER please check the mother will still be in the hospital for a few days if using this method. Alternatively select Express Delivery for a guaranteed delivery on the same day it is dispatched. T’s & C’s apply.

  • Burnside War Memorial Hospital
  • Calvary Health Care
  • Flinders Medical Centre
  • Flinders Private Hospital
  • Gawler Health Services
  • Lyell McEwin Health Services 
  • Mount Barker and Districts Soldiers Memorial Hospital
  • North Eastern Community Hospital
  • Women’s and Children’s Hospital

If delivery is to a maternity hospital, please ensure you tell me the full name (please check if the mother has checked in under her maiden name (this is a common occurrence in the public maternity hospitals) or married name), address, ward, and room number of the receiver.

Please ensure their discharge day and time is correct, if re-delivery or redirection is required the associated delivery cost will be incurred by the purchaser.

Deliveries to hospitals or large businesses often have a central delivery point like a reception, good inwards or mail room. It is considered that delivery has been competed once it is signed for by a member of staff at that central point.

PERMISSION TO LEAVE/ AUTHORITY TO LEAVE (PTL/ATL)

New parents are often busy with their new bundle of joy and may not be able to get to the door quickly enough to answer the courier driver’s knock. I recommend that you give an “Authority to Leave” the article at the delivery address without a signature (this can be done in writing via email or sms). If you choose not to give an “Authority to Leave” the courier will leave a calling card and the parcel is returned to the depot for re-delivery the following day. The associated re-delivery cost may be incurred by the purchaser.

IMPORTANT DELIVERY INFORMATION 

Every effort is made to ensure your gift is delivered on time and in beautiful condition. I use very reliable couriers, however sometimes delays can occur which are out of my control, therefore I am unable to guarantee a specific delivery date if using the economy courier.

I track every order that is dispatched to ensure your gift is delivered in a timely manner and I will send you a confirmation email once I receive notification of delivery.

I am not able to specify a delivery time with the courier.  Please don’t request a specific time they have the entire day until close of business to deliver the gift. If you are requiring it at a particular time please call me to arrange an express direct service. This will be at a higher cost.

If its sent to the hospital and the patient has been discharged the gift will be returned to me and I will need to charge a new delivery fee to have it sent to a new address.  This will also delay the delivery of your gift.  Please read the Terms and conditions carefully.